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Patient Services

Patient Services

Information Desk
Food Court
Gift Shop and Florist
Chapel

ATMs
Public Telephones
In-Room Telephones
Calls within University Medical Center 

 

Whether you are coming to the Medical Center for a checkup or for specialized medical treatments, you may have questions about our special amenities and services. This Web page will help answer some of these questions. Please plan to arrive at least 15 minutes before your appointment to allow enough time to park and register.

Information Desk

Located in the lobby of the Hospital and in the lobby, Level 1 and Level 2 of the Outpatient Care Center, information desk staff can arrange for wheelchairs, direct patients and visitors to appointment locations, supply directions to University of Illinois Medical Center facilities and answer additional questions.

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Food Court

Offering a wide variety of breakfast, lunch and dinner fare, the Food Court is located in the Hospital and is open from 6:30 a.m. to 7:00 p.m. Monday-Friday; 7:00 a.m. to 6:00 p.m. weekends and holidays. Vending machines are available in the food court and are accessible 24 hours a day.

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Gift Shop and Florist

Located in the main lobby of the Hospital, the gift shop is open daily. For more information, you can call the gift shop at 312-996-3791.

Hours:

  • Monday - Friday: 7:30 a.m. - 7:15 p.m.
  • Saturday and Sunday: 11:30a.m. - 3:15 p.m.

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Chapel

Located on the first floor of the Hospital in room 1140, the chapel is open to the public from 6:00 a.m. to 9:00 p.m. daily. Chaplains are also available to offer spiritual guidance to both patients and family members. To request pastoral care services or arrange a special service, please contact your nurse or call 312.996.0296.

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ATMs

Located in the main lobby of the Hospital.

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Public Telephones

Public telephones are available in the main lobbies of the Hospital and Outpatient Care Center and on all floors.

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In-Room Telephones

Each bedside telephone has an individual number so family and friends can call you directly. Calls within a ten-mile area of the Medical Center are free. For calls outside this area, dial 9 + 0 + area code + telephone number. These calls must be billed to a major credit card, telephone company calling card or must be collect or third-party-billing calls.

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Calls within the University of Illinois Medical Center

When dialing a number within the Medical Center, you need only dial the last five digits of the number.

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